Welcome to 1300 Taxi Service Melbourne. By booking or using our transport services, you agree to the terms and conditions mentioned below. These guidelines help us provide a safe, organised, and comfortable travel experience for all passengers.
Bookings and Confirmation
- All bookings are subject to vehicle availability and scheduling requirements.
- Passengers should provide correct pickup, destination, and travel details during the booking process.
- Advance bookings for airport transfers, corporate travel, event transfers, and Maxi Van services are recommended.
- Booking confirmations may be sent through phone, SMS, or email communication.
Passenger Responsibilities
- Passengers are expected to maintain respectful behaviour towards drivers and other travellers.
- Seat belts must be worn throughout the journey as required by safety regulations.
- Any damage caused to the vehicle during travel may result in additional charges.
- Passengers are responsible for their personal belongings and should check the vehicle before departure.
Payments and Charges
- Travel fares are calculated based on distance, travel duration, and service requirements.
- Extra charges may apply for waiting time, tolls, late-night travel, or additional service requests.
- Payments can be completed through the available approved payment options provided during booking.
Cancellation Policy
- Passengers should notify us as early as possible if they need to cancel a booking.
- Late cancellations may attract charges depending on the booking type and service requirements.
Service Availability
1300 Taxi Service Melbourne may adjust service availability, vehicle allocation, or booking schedules when required due to traffic conditions, weather changes, operational requirements, or unexpected circumstances.