At 1300 Taxi Service Melbourne, we respect the privacy of our customers and are committed to protecting personal information provided while using our transport services, website, or booking platforms. This Privacy Policy explains how we collect, use, and protect your information when you make a booking, contact our team, or use our online services.
Information We Collect
We may collect personal information required to manage bookings, provide customer support, and deliver transport services, including:
- Name and contact information
- Pickup and destination details
- Email address and phone number
- Payment and transaction information
- Special travel requirements, including Premium Service or Maxi Van bookings
How We Use Your Information
The information collected helps us provide smooth, efficient, and organised transport services across Melbourne. Your details may be used for:
- Processing, managing, and confirming bookings
- Responding to customer enquiries and support requests
- Improving website performance and customer experience
- Providing booking confirmations, updates, and service notifications
- Maintaining safety, security, and service-related records
Information Protection
We take appropriate measures to protect customer information from unauthorised access, misuse, or disclosure. Our processes and systems are designed to maintain the privacy, security, and confidentiality of personal information shared with us.
Third-Party Disclosure
1300 Taxi Service Melbourne does not sell, trade, or rent customer information to third parties. Information may only be shared when required for service operations, legal requirements, or secure payment processing purposes.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact 1300 Taxi Service Melbourne through our website or customer support team.